After receiving your order confirmation email, all orders are processed within 24-48 hours (excluding weekends and holidays). You will receive a second notification when your order has shipped.
Domestic shipping rates and estimates
Shipping charges are calculated and displayed at checkout.
Free shipping applies to orders over $75.00.
In-store pickup
turn is exclusively sold online. There is no in-store pickup as of yet.
International shipping
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at info@turn.me with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Please note that some carriers have limitations when shipping to P.O. boxes.
Refunds, returns, and exchanges
Learn about our refund policy in full here.
If you have any further questions, please don't hesitate to contact us at info@turn.me.
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